Services
Why should you even consider?
You probably have started your FBA business and managed everything on your own. Your business grows, the pile of tasks and to-dos grows, more challenges and ideas arise.
As the number of products and transactions increases, handling an Amazon account becomes increasingly complex by the day. It requires more work and greater attention thus more time.
At one point only you are just not enough people for your business and you have to distinguish between working on your business instead of in it by investing in experienced assistance to save you time and money.
As the number of products and transactions increases, handling an Amazon account becomes increasingly complex by the day. It requires more work and greater attention thus more time.
At one point only you are just not enough people for your business and you have to distinguish between working on your business instead of in it by investing in experienced assistance to save you time and money.
Strategic Partner helps to:
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Scale your business so you can focus on the 20% that bring 80% of the results to and scale up. -
Set in effective systems to manage your growing store, as well as the team, time and cost efficiently. -
Create standard operating procedures for faster and easier onboarding of the new team members.
Adapt to unexpected changes of the platform. -
Save time to spend it with your family and to refuel your energy. Managing operations, tasks and people is not why you started your venture, is it?
What is the value you get?
Know-how and experience of managing FBA businesses combined with professional visual content ensures a correctly composed Seller Central account and Amazon FBA store leaving a trustworthy impression on potential customers. I am glad to tell you that I can bring value to your business in:
- Everything from keeping excellent relations between customers and the company to gathering insights for product development.
- Everything from setting a store up, running it daily, solving urgent problems to helping making strategic decisions.
- Everything from managing existing team members, coaching new ones or hiring project based professionals.
Customer Relations
Everything from keeping excellent relations between customers and the company to gathering insights for product development.
Setting in standard operating procedures with guides according to the product category and product type to manage Amazon FBA business customer relations- messages, reviews, feedback and questions. One solution does not fit all and taylored solutions are needed in order to stand out from competitors.
Communicating with customers by making personal connections, using sales psychology and genuinely caring about them. Understanding the background of the customers as well knowing the product inside out to enhance shopping experience. Taking each buyer-seller message and connection as an opportunity to turn customers to repeat buyers and receive positive reviews and feedback.
Maintaining health of the Amazon Seller Central account by keeping it's metrics on Amazon's performance targets, monitoring and working on feedback and reviews. Customer questions get answered professionally by highlighting the standout features of the product to influence people make the purchase decision.
Exciting people to leave seller feedback and product reviews whether short ones or longer passionate ones about how great the product and seller are. Removing negative feedback to keep the feedback score on point and getting negative reviews deleted or upgraded into positive if possible which might sound as mission impossible but that's not always the case.
Monitoring product quality and customer behaviour to give insights for product development and expansion of the product line. Keeping an eye on returns and refunds with the goal to keep the return rate as low as possible. Creating positive shopping experience also for those who were not satisfied with their purchase.
Store Management
Everything from setting a store up, running it daily, solving urgent problems to helping making strategical decisions.
Setting up an Amazon Seller Central account and store for a fast start, creating standard operating procedures to work on the store daily and to get important insights regularly that would be understandable for everybody in the team.
Advising and helping making smaller and bigger strategic decisions so the business owner could focus on doing the 20% that really brings the results. Daily cost and time efficient decisions involve managing everyday tasks, people and setting goals. Always finding areas for improvement.
Being the "right hand" in all phases from intense product research, busy launching period to everlasting time of maintaining store, product listings, updating content as the competition or product changes and growing the overall product line.
Using all know-how to put together highly competitive and selling listings from the perspective of marketing, sales and human psychology. Evaluating competitors written content as well as visual aspects such as photos, EBC / A+ content and storefront and producing these materials.
Communicating with Amazon Seller Support and solving cases as quickly as possible if needed. Finding ways to solve larger issues such as hijacker, patent issues, restricted listings etc and adapting to the unexpected platform changes to win the game as everybody needs to play by the same rules.
Setting up an Amazon Seller Central account and store for a fast start, creating standard operating procedures to work on the store daily and to get important insights regularly that would be understandable for everybody in the team.
Advising and helping making smaller and bigger strategic decisions so the business owner could focus on doing the 20% that really brings the results. Daily cost and time efficient decisions involve managing everyday tasks, people and setting goals. Always finding areas for improvement.
Being the "right hand" in all phases from intense product research, busy launching period to everlasting time of maintaining store, product listings, updating content as the competition or product changes and growing the overall product line.
Using all know-how to put together highly competitive and selling listings from the perspective of marketing, sales and human psychology. Evaluating competitors written content as well as visual aspects such as photos, EBC / A+ content and storefront and producing these materials.
Communicating with Amazon Seller Support and solving cases as quickly as possible if needed. Finding ways to solve larger issues such as hijacker, patent issues, restricted listings etc and adapting to the unexpected platform changes to win the game as everybody needs to play by the same rules.
Team Management
Everything from managing existing team members, coaching new ones or hiring project based professionals.
Two people are already a team and creating standard operating procedures, choosing task management platforms and agreeing on mutual systems to keep Amazon FBA business related materials and information in early stages is crucial. Goal is not to work a lot on the Amazon business, but to work wisely.
Consulting and coaching business owners who need help with one certain topic or with running an Amazon business overall. Working hand in hand with businesses as a strategic partner to make the business grow fast and get more things done faster than working alone on the business.
Managing existing team members whether they are familiar with the Seller Central interface and Amazon or starting from a fresh page. Getting people excited about what they do and the impact their job has.
Hiring and coaching new team members as the business grows and expands. Growing a team is never an easy task as it needs multi level focus- people management and leadership, project management and clear head to lead everything.
Outsourcing and selecting project based freelancers and professionals for certain projects and tasks that need specific know-how or execution. Using the help of an expert helps to move faster to the next important topic.
Two people are already a team and creating standard operating procedures, choosing task management platforms and agreeing on mutual systems to keep Amazon FBA business related materials and information in early stages is crucial. Goal is not to work a lot on the Amazon business, but to work wisely.
Consulting and coaching business owners who need help with one certain topic or with running an Amazon business overall. Working hand in hand with businesses as a strategic partner to make the business grow fast and get more things done faster than working alone on the business.
Managing existing team members whether they are familiar with the Seller Central interface and Amazon or starting from a fresh page. Getting people excited about what they do and the impact their job has.
Hiring and coaching new team members as the business grows and expands. Growing a team is never an easy task as it needs multi level focus- people management and leadership, project management and clear head to lead everything.
Outsourcing and selecting project based freelancers and professionals for certain projects and tasks that need specific know-how or execution. Using the help of an expert helps to move faster to the next important topic.
Sounds great, doesn't it?
Take a step closer to creating clarity within the operations of your FBA business today! Let's discuss its potential!
Let's get in touch!